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Technical support engineer – smartgrid and energy

Tipul ofertei
Full Time
Nivel cariera
Facultate, Entry-level Management
Salariu oferit
dupa interviu
Tara
Romania
Oras(e)
Bucuresti Bucuresti
Domeniile ofertei
Telecomunicatii, IT Software, Industrie
Data introducerii
09-01-2014
Data actualizare
12-05-2014
Posturi disponibile
1 (La acest anunt au mai aplicat 0 persoane)

Conditii de aplicare

Nivel minim de studii: Facultate (terminata)
Acest anunt este adresat cunoscatorilor de Limba Engleza

CV-ul tau nu indeplineste conditiile de aplicare. Editeaza Experienta si Educatia din Cv-ul tau »


Descrierea postului

Main duties:
? Technical support for Globema customers and for internal Globema Sales Department
? Analyse, verify and clarify customer queries through troubleshooting and researching
? Review cases for technical complexity and make recommendations with regards to case escalation
? Provide accurate problem descriptions, with all necessary support documentation for interdepartmental triage of client issues
? Taking part in Quality Assurance process
? Conducting and preparing technical presentations and workshops

Cerinte

Skills and experience:
? A bachelor?s degree in Energetics or equivalent work experience or students in last year of study or MBA
? Academic knowledge of energy sector and business related
? SmartGrid concepts knowledge is a plus
? Sufficient English knowledge for writing technical documentation
? Excellent teamwork and communication skills (both verbal and written)
? IT software knowledge considered a plus
? Presentation skills will be a plus

Oferta (bonusuri, beneficii)

With Globema you will:
? Develop skills in working with customers and improve business skills through participation in projects for SmartGrid projects
? Develop interpersonal skills: internal and interactions with customers
? Understand business process of providing solutions for grid optimization

Please insert the position you are applying to into the subject of an email.
Job position opened until 22.01.2014

Axello