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Quality Team Leader for a Die Casting company, serving telecom,consumer electronics, commercial appliance and potentially automotive
Leading a team of 2 up to 5 people
Responsibilities included continuous improvement and development of quality systems, deployment of quality tools and customer satisfaction.
High customer satisfaction through reduction of defects, customer program support, and detailed and accurate communications and response.
Active participation in developing and expanding our supplier partnership, with focused efforts leading to quality and cost improvements.
Customer drawing change management and support the improvement of quality guidelines as well as performance of training in the plant
Ensure quality related documents and records are controlled and archived
Tool measuring and calibration control
Root Cause Analysis & Countermeasure Follow concept 5W 1H , 8D Report
Releases and review corrective actions of audit deviations (internal and external)
Active participation during audits (customer system and/or process or international standards 9001,14000,18001)
Development and management of specific KPIs: start and performance KPI (ppm), customer schedule status (APQP),capability and special characteristics, measuring equipment capability for special characteristics where possible, PPAP status etc
Technical degree in engineering or vocational education + further expertise (e.g. Technician) + additional training (Quality Management)
Previous die casting and machining experience of at least 2 years is a must
Familiar with specific quality requirements like rugosity,porosity
Min. 2 years experience in the area of Quality or Manufacturing
Ideally a first experience in leadership (e.g. functional)
Good knowledge of Standards and customer requirements
Good know how of Q-methods (FMEA, SPC, PPAP, APQP, 8D..)
Good knowledge of special characteristics
Good knowledge of norms and customer requirements
Good knowledge of product liability law
Good English skills, Italian is a plus
Assertiveness, diplomacy, moderation skills
Good analytical thinking
Good communications skills
Good MS-Office knowledge
Willingness to travel