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IT Helpdesk Agent (English and German)

Tipul ofertei
Full Time
Nivel cariera
Liceu, Scoala postliceala, Facultate
Salariu oferit
dupa interviu
Tara
Romania
Oras(e)
Timisoara Timisoara
Domeniile ofertei
Traduceri, Serviciu clienti, Elevi/Studenti
Data introducerii
22-02-2011
Data actualizare
22-02-2011
Posturi disponibile
5 (La acest anunt au mai aplicat 0 persoane)

Conditii de aplicare

Candidatii trebuie sa raspunda la un interviu online cu 3 intrebari.


Descrierea postului

? 1st level support for end-users in Europe, Middle East, Africa
? Collect, document and handle orders, inquiries, malfunctions and problems
? Handling of technical and user-specific questions
? Identification of problems, fault analysis and problem solving
? Documentation and presentation of new solutions.

Cerinte

? EXCELLENT knowledge (oral and written) of Business ENGLISH and GERMAN.
? Basic knowledge of MS Office Products, SAP, Operating Systems, IT infrastructure
? Ability of cross-functional thinking
? Customer service and solution-oriented person
? Ability to work under pressure
? High degree of self-motivation
? Outstanding communication skills and pronounced capacity for teamwork.

Oferta (bonusuri, beneficii)

Attractive benefit package.

Axello