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Candidatii trebuie sa raspunda la un interviu online cu 3 intrebari.
? 1st level support for end-users in Europe, Middle East, Africa
? Collect, document and handle orders, inquiries, malfunctions and problems
? Handling of technical and user-specific questions
? Identification of problems, fault analysis and problem solving
? Documentation and presentation of new solutions.
? EXCELLENT knowledge (oral and written) of Business ENGLISH and GERMAN.
? Basic knowledge of MS Office Products, SAP, Operating Systems, IT infrastructure
? Ability of cross-functional thinking
? Customer service and solution-oriented person
? Ability to work under pressure
? High degree of self-motivation
? Outstanding communication skills and pronounced capacity for teamwork.
Attractive benefit package.