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Inbound call center agent

Tipul ofertei
Full Time
Nivel cariera
Facultate
Salariu oferit
dupa interviu
Tara
Romania
Oras(e)
Bucuresti Bucuresti
Domeniile ofertei
Serviciu clienti
Data introducerii
31-10-2016
Data actualizare
31-10-2016
Posturi disponibile
4 (La acest anunt au mai aplicat 2 persoane)

Descrierea postului

Brief description:

The position of call center agent consists in analyzing the accuracy of the documents submitted online by different customers.

Tasks:

- Develops and maintains knowledge of all services and equipment offered by the company
- Keeps records of customer (merchant) interactions
- Verifies daily if new documents were submitted
- Performs different checks in order to see if the merchant is compliant
- Sends notifications via e-mail about documents verifications status
- Escalates to his supervisor any lack of information or submission errors

Work schedule: Monday to Friday, 09.00 - 18.00

Cerinte

Qualifications and requirements:

- Bachelor's degree
- Strong communications skills and basic computer knowledge
- Proactive attitude and the ability to give full attention to details
- Fluent in English
- No previous experience needed

Oferta (bonusuri, beneficii)

Axello