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Customer Service Specialist

Tipul ofertei
Full Time
Nivel cariera
Facultate
Salariu oferit
dupa interviu
Tara
Romania
Oras(e)
Toate orasele Toate orasele
Domeniile ofertei
Serviciu clienti
Data introducerii
26-10-2018
Data actualizare
26-10-2018
Posturi disponibile
2 (La acest anunt au mai aplicat 2 persoane)

Descrierea postului

Responsibilities include:

- handling customer support (mostly by email): solving requests, answering questions and generally providing an excellent and prompt service for a great customer experience
- help out in other departments with various tasks: including sorting/identifying candidates to cover HR needs, calling candidates to provide/request extra information and schedule interviews, contribute to content moderation team etc
- perform administrative tasks (schedule interviews, keep track of events etc)

Cerinte

Ideal candidate

- Bachelor's degree required
- very good spoken/written English skills are a must
- excellent attention to detail
- organized, hardworking, reliable
- experience in online customer service, moderation or translation are a plus

Oferta (bonusuri, beneficii)

- very competitive salary ($800-$2000) based on skills and prior experience
- raise and advancement opportunities based on periodic evaluations
- the ability to work overtime for added income
- free training provided
- 100% remote position

Notes:

- expected work schedule is 50 hours/week Monday to Friday
- this position entails a full overlap with US EST business hours
- all selected candidates will have to pass a series of tests that focus on their English skills, Excel skills and attention to details

Axello