Helpdesk travel agent (russian)
- Tipul ofertei
- Full Time
- Nivel cariera
- Facultate
- Salariu oferit
- dupa interviu
- Denumirea firmei
- Techteam Global
- » 13 joburi noi de la aceeasi companie
- Tara
- Romania
- Oras(e)
- Bucuresti,
- Domeniile ofertei
- Serviciu clienti, Traduceri, Turism/Hoteluri
- Data introducerii
- 03-07-2008
- Data actualizare
- 03-07-2008
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La acest anunt au mai aplicat 17 persoane.
- Descrierea firmei
- TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA, TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.
Romanian subsidiary has successfully grew in last 2 years having 300+ employees providing client support services in more than 10 languages. Specialists or just starting a STRONG carrier, PEOPLE are the most important factor of our SUCCESS.
Join now and start or advance your carrier in an international environment. Join TechTeam! - Descrierea postului
- Your task is to provide specific software support to travel agencies and airlines customers
You will handle incoming phone calls, web-submits and e-mails received
You will diagnose, troubleshoot and solve 1st level Help-Desk issues
Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems
This function is a full time function (40h/week)
- Cerinte
- You are fluent in RUSSIAN + ENGLISH
You feel comfortable with PC and Microsoft office package
Travel agency or call center environment experience is highly desirable
You don’t have specific experience but you graduated Geography&Tourism University
- Oferta (bonusuri, beneficii)
- Competitive salary&benefits package
Tailored and ongoing trainings
Professional working environment