Helpdesk travel agent (german)

Tipul ofertei
Full Time
Nivel cariera
Facultate
Salariu oferit
dupa interviu
Denumirea firmei
Techteam Global
Tara
Romania
Oras(e)
Bucuresti,
Domeniile ofertei
Serviciu clienti, Traduceri, Turism/Hoteluri
Data introducerii
03-07-2008
Data actualizare
03-07-2008
La acest anunt au mai aplicat 13 persoane.
Descrierea firmei
TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA, TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.

Romanian subsidiary has successfully grew in last 2 years having 300+ employees providing client support services in more than 10 languages. Specialists or just starting a STRONG carrier, PEOPLE are the most important factor of our SUCCESS.

Join now and start or advance your carrier in an international environment. Join TechTeam!
Descrierea postului
Your task is to provide specific software support to travel agencies and airlines customers

You will handle incoming phone calls, web-submits and e-mails received

You will diagnose, troubleshoot and solve 1st level Help-Desk issues

Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems

This function is a full time function (40h/week) that requires also night shifts.
Cerinte
You are fluent in GERMAN + ENGLISH

You feel comfortable with PC and Microsoft office package

Travel agency or call center environment experience is highly desirable

You don’t have specific experience but you graduated Geography&Tourism University
Oferta (bonusuri, beneficii)
Competitive salary&benefits package
Tailored and ongoing trainings
Professional working environment