Desk Side Technician
- Tipul ofertei
- Full Time
- Nivel cariera
- Facultate
- Salariu oferit
- dupa interviu
- Denumirea firmei
- Techteam Global
- » 13 joburi noi de la aceeasi companie
- Tara
- Romania
- Oras(e)
- Bucuresti,
- Domeniile ofertei
- IT Hardware, IT Software, Serviciu clienti
- Data introducerii
- 03-07-2008
- Data actualizare
- 03-07-2008
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La acest anunt au mai aplicat 7 persoane.
- Descrierea firmei
- TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA, TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.
Romanian subsidiary has successfully grew in last 2 years having 300+ employees providing client support services in more than 10 languages. Specialists or just starting a STRONG carrier, PEOPLE are the most important factor of our SUCCESS.
Join now and start or advance your carrier in an international environment. Join TechTeam! - Descrierea postului
- Providing first level monitoring for corporate clients which include the execution of daily checklists and monitoring via specific applications the IT environments;
Handling related problems encountered in order of priority and within the optimum time scale, in accordance with procedures and project SLAs;
Cooperating intensely with onsite/second level teams in order to obtain the highest quality.
- Cerinte
- Works with MS Office software (Word, Excel, Outlook, OS), is familiar with internet, works in accordance with procedures for fault management and ticketing systems (GCC);
Microsoft office issues ( error messages, formatting, improving performance, various settings);
Windows troubleshooting ( error messages, improving performance, tweaking system, changing appearance and settings);
Specific corporate software ( installation, error messages, tweaking);
Networking ( basic user-level support, checking of settings, tweaking PC settings for the network, checking internet connectivity);
Server monitoring ( basic server monitoring, interpreting error messages, reporting);
Proficiency in English language. - Oferta (bonusuri, beneficii)